Simcore's
Privacy Policy
Updated and Effective November 19, 2024
​1. Introduction
Simcore Partners LLC, including its subsidiaries and affiliates, is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information, specifically regarding SMS communications related to your solar proposal, installation, and associated services.
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2. Information We Collect
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Personal Information: When you consent to receive SMS messages, we collect your phone number and, if necessary, additional contact details, such as your name and email address.
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Usage Information: We may collect information on how often and when you communicate with us via SMS.
3. How We Use Your Information
Your contact information is used to:
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Send updates, reminders, and notifications regarding your installation.
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Facilitate communication with you, including answering questions or discussing project details via SMS.
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Send any other relevant information related to your solar proposal and installation process.
4. Consent and Opt-Out
By providing your phone number and opting into SMS communications, you consent to receive text messages from us. You can opt out of these messages at any time by replying “STOP” or "UNSUBSCRIBE" to any SMS. Opting out will not affect your ability to receive communications via other methods, such as email or phone.
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5. Data Security
We take the security of your personal information seriously. We use industry-standard practices to protect your data from unauthorized access, alteration, or disclosure.
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6. Data Retention
We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.
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7. Information Sharing
Your personal information will not be shared with third parties for marketing or other purposes without your explicit consent. We may share data only when required by law or for necessary business operations with trusted partners.
All sharing mentioned in this policy excludes mobile opt-in and consent; opt-in information is never shared with anyone for any purpose.​
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8. Contact Us
If you have questions regarding this Privacy Policy or your data, please contact us at info@simcorepartners.com or (703) 280-3125.
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9. Updates to this Privacy Policy
We may occasionally update this Privacy Policy to reflect changes in our practices or regulatory requirements. Updates will be posted on our website with an updated effective date.
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Terms & Conditions
By signing up for text messages, you consent to receive the following types of messages: scheduling and confirming appointments, providing project updates, answering customer questions, and sharing important information from Simcore at the number you provided, including messages sent by an autodialer. Consent is not a condition of purchase.
MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan. Messages are recurring, and message frequency varies based on communication needs.
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To get help, reply HELP or contact Simcore at (703) 280-3125 or info@simcorepartners.com.
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To Opt-Out of messaging: Reply STOP to (703) 280-3125 or send an email to Simcore at info@simcorepartners.com. You can also call us at (703) 280-3125 . After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and then you will receive no further messages.